01 / INFORMATION
Secure Information Management
Transform customer data into personalized statements and documents for high-volume printing, digital delivery, and archiving.
Explore this serviceYOUR BUSINESS. YOUR CUSTOMERS. CONNECTED.
Every communication.
Delivered with
purpose.
From secure data intake to print, digital communication, and last-mile delivery, we help your business reach the people who matter.
BASED IN MAKATI · SERVING BUSINESSES IN THE PHILIPPINES
THREE CORE SERVICES
One communication.
Connected from end to end.
We process, print, and deliver statements, notices, and other customer documents—through physical mail, email, digital messaging, and secure online access.
02 / OMNICHANNEL
Omnichannel Content Delivery
Send documents, notifications, and campaigns through email, SMS, Viber, WhatsApp, and secure customer portals.
Explore this service
03 / LOGISTICS
End-to-end Fulfillment & Logistics
Coordinate bulk pickup, area-based sorting, dispatch, and tracked delivery, with recipient updates and proof of delivery.
Explore this service01 / OUR CORE SERVICES
Secure Information Management
Secure document processing. Print and digital output.
Turn high volumes of customer data into personalized statements, billing notices, and other documents. Choose printed mail, account-specific PDFs for email delivery, or both, with validation and production checks throughout the process.
Discuss your requirementsData conversion and document composition
Convert supplied customer data into personalized statements and documents using approved layouts.
Personalized PDFs and archive files
Produce PDFs for individual accounts and Advanced Function Presentation (AFP) files for archiving.
High-volume document printing
Print personalized documents at high speed using enterprise-grade printers.
Automated folding and envelope insertion
Prepare mail with dedicated folding and inserting machines, then seal and bundle it for dispatch.
Print, digital, or combined output
Choose printed documents delivered as physical mail, personalized PDFs sent as email attachments, or a combination of both—based on your business requirements and customer preferences.
Processing controls and service scope
Checks at every stage
Production
controls will reconcile records at file, document, page,
envelope, bundle, and dispatch levels. Barcode, camera, and
other verification technologies will support matching and
insertion accuracy.
Controlled exceptions
Spoiled,
damaged, or unmatched items will be isolated and handled
through controlled exception procedures.
02 / OUR CORE SERVICES
Omnichannel Content Delivery
Illustrative workspace and interfaces.
Customer documents and messages, delivered across channels.
Send personalized statements, payment reminders, announcements, and promotional campaigns through the channels that suit your customers. Combine email attachments, mobile messaging, and secure document access in one coordinated service.
Discuss your requirements-
Email document delivery
Deliver personalized statements of account (SOAs) and other documents with recipient-specific email attachments.
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Email campaigns
Send marketing messages, announcements, and customer updates to your approved mailing lists.
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SMS notifications
Keep customers informed with billing alerts, payment reminders, and delivery updates.
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Viber and WhatsApp campaigns
Run bulk promotional campaigns through Viber and WhatsApp, subject to recipient consent and applicable channel requirements.
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Secure document access
Provide a dedicated portal where customers can securely retrieve their respective documents, including SOAs.
Processing controls and service scope
Delivery rules that fit the job
Channel rules may prioritize digital
delivery,
trigger physical fallback when defined conditions occur, or
send reminders when recipients have not accessed a
communication.
Respect recipient preferences
The
platform will support communication preferences, opt-in and
opt-out requirements, and suppression lists.
Visibility across channels
Delivery-event monitoring will support
tracking and
reconciliation of communication outcomes across the selected
channels.
03 / OUR CORE SERVICES
End-to-end Fulfillment & Logistics
From your data to their doorstep.
Connect document processing, printing, and mail preparation with courier delivery—or arrange bulk pickup of items already prepared at your location. Track delivery progress through dedicated tracking numbers, recipient notifications, and proof of delivery.
Discuss your requirements-
Hubs from North Luzon to Mindanao
Coordinate delivery through our Philippine hub network. Confirm your destinations with our team.
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Bulk pickup from your warehouse
Arrange collection at your warehouse to start the delivery process.
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Area-based sorting and dispatch
Sort documents and parcels by delivery area to support organized dispatch, efficient routing, and clear handover to couriers.
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Dedicated tracking numbers
Follow each delivery with its own tracking number.
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SMS and email delivery updates
Keep recipients updated through the notification channels agreed for your deliveries.
Processing controls and service scope
Track every handover
Physical items
will be tracked through production release, dispatch,
courier assignment, delivery, return, or reassignment.
Manage delivery outcomes
The logistics
platform will support chain-of-custody tracking, delivery
attempts, proof of delivery, failed-delivery management, and
returns processing.
Measure performance
Courier
performance measurement will help review delivery outcomes
and support operational accountability.
DELIVERY COVERAGE
From North Luzon
to Mindanao.
Our hub network supports coordination across the Philippines. Confirm the specific destinations, service arrangements, and schedule for your requirement with our team.
LuzonVisayasMindanao
Check your destinations with us.
Include these details in your inquiry:
- Destination cities or municipalities and postal codes
- Pickup address and estimated shipment volume
- Document or item type and packaging details
- Preferred pickup schedule and delivery timeline
Serviceability and timing are confirmed for the requested destinations.
EXPERIENCE THAT EVOLVES
Built on experience.
Moving you forward.
1990Our story began.
Our commitment continues.
Our commitment continues.
The way businesses communicate keeps changing. Our focus remains the same: connecting you with your customers.
Xytron International, Inc. pioneered microfiche outsourcing in the Philippines in 1990. Our operating model brings together three core service pillars: Secure Information Management, Omnichannel Content Delivery, and End-to-end Fulfillment & Logistics.
Whether you are preparing customer statements, moving communications online, or coordinating physical deliveries, we help you identify the services that fit your requirements.
Meet your next service partnerWHO THESE SERVICES ARE FOR
Built around your
communication needs.
Whether you manage recurring documents, customer communications, or physical distribution, start with the outcome your team needs.
Teams issuing recurring statements
Coordinate personalized documents, account-specific attachments, print production, and delivery for regular billing cycles.
Explore Secure Information Management →Teams reaching customers at scale
Bring together statements, payment reminders, announcements, and promotional campaigns across suitable digital channels.
Explore Omnichannel Content Delivery →Teams managing bulk deliveries
Plan warehouse collection, destination-based dispatch, tracking, and recipient updates for physical deliveries.
Explore End-to-end Fulfillment & Logistics →END-TO-END OPERATING MODEL
Controlled at every stage.
Traceable to the finish.
A connected workflow designed to follow every job from client onboarding to delivery reconciliation and closure.
- Client onboarding
- Secure data receipt
- Validation
- Document composition
- Channel selection
- Production approval
- Printing / digital release
- Physical dispatch / digital delivery
- Delivery tracking
- Reconciliation
- Job closure
General questions
Can we use more than one service?
Yes. Tell us which parts of your communications process you need help with. Our team can combine Secure Information Management, Omnichannel Content Delivery, and End-to-end Fulfillment & Logistics within an agreed scope.
What should we include in an inquiry?
Include the service you need, your estimated volume, delivery destinations or channels, and your preferred schedule. Please do not include confidential customer records in an initial inquiry.
How do we get pricing and a schedule?
Request a proposal so our team can review your requirements. Pricing and scheduling depend on the service, scope, volume, and agreed arrangements.
Where can I check a delivery?
Visit the Xytron delivery tracking page and enter your tracking number. For an existing service concern, contact your Xytron coordinator.
Secure Information Management
What information should we prepare?
Prepare your estimated record volume, document layout, output formats, inserting requirements, delivery areas, and production schedule. Share dummy or sanitized sample files during initial discussions.
Can our existing statement layout be used?
Provide your current layout and data specification for assessment. Templates, test files, and sample outputs are reviewed as part of onboarding before production activation.
What determines pricing, minimum volume, and turnaround?
These depend on document complexity, page count, printing and inserting requirements, volume, sorting, and delivery scope. Ask our team to confirm applicable minimums, cut-off times, and service-level targets in the proposal.
Omnichannel Content Delivery
Can each recipient receive a different attachment?
Yes. Personalized documents such as SOAs can be associated with individual recipients. The data mapping, attachment rules, and approved samples are agreed during onboarding.
Can email, SMS, and physical mail work together?
Discuss the channels and routing you need with our team. Digital-first rules, physical fallback, reminders, and portal access should be confirmed as part of the agreed configuration and service scope.
What is required for a marketing campaign?
Prepare your approved message, target audience, recipient permissions, preferred channel, and schedule. Sender setup, opt-out handling, and any channel approvals will be discussed before activation.
End-to-end Fulfillment & Logistics
How do we confirm coverage for a delivery area?
Send the destination cities or municipalities, postal codes where available, shipment volume, and required timeline. Our team will confirm serviceability and relevant delivery arrangements before you proceed.
Can you collect bulk deliveries from our warehouse?
Yes. Share your pickup address, volume, packaging details, and preferred schedule so our team can coordinate the collection requirements.
What happens when a delivery attempt fails?
Failed attempts, returns, and reassignment are managed according to the agreed service procedures. Confirm attempt limits, return handling, notification rules, and available proof-of-delivery information in your proposal.
START A CONVERSATION
Let's make your
next connection
count.
Tell us about your business and what you need to deliver. Our team will help you explore the next step.
Email our teamcorporate@xytron.com
Call us+63 (2) 8812 0808
Visit our office
7192 Export Avenue, Pio Del Pilar,
Makati City 1230, Philippines
Makati City 1230, Philippines